TOOLS, AGENTS & ORCHESTRATION • 165 / 397
Move from a model that talks to a system that can inspect and act.
Workflow
A workflow is a process where the allowed steps and transitions are largely defined in advance.
Think of it like
Think of Workflow like a coworker with access to a toolbox and a checklist: capability matters, but control and state matter just as much.
Real life
Assistants that book travel, search files or update tickets use concepts such as Workflow.
SRE lens
Read alert → check logs → summarize → open ticket is a workflow.
Remember thisA workflow is a process where the allowed steps and transitions are largely defined in advance.