TOOLS, AGENTS & ORCHESTRATION • 145 / 397
Move from a model that talks to a system that can inspect and act.
Tool
A tool is an external capability an AI system can use to retrieve information or perform an action.
Think of it like
Think of Tool like a coworker with access to a toolbox and a checklist: capability matters, but control and state matter just as much.
Real life
Assistants that book travel, search files or update tickets use concepts such as Tool.
SRE lens
Examples: query Grafana, read logs, call AWS APIs, create a Jira ticket.
Remember thisA tool is an external capability an AI system can use to retrieve information or perform an action.