KNOWLEDGE, EMBEDDINGS & RAG • 124 / 397
Teach models to look up relevant information before answering.
Document
A document is a source item such as a runbook, postmortem, wiki page or ticket used by a knowledge system.
Think of it like
Think of Document like a library system: instead of memorizing every book, find the right shelf and bring only the useful pages to the desk.
Real life
Search engines and recommendation systems use ideas related to Document.
SRE lens
RAG begins with documents that must be ingested and maintained.
Remember thisA document is a source item such as a runbook, postmortem, wiki page or ticket used by a knowledge system.