Infrastructure may remain fully available while answers become misleading.
INCIDENT RESPONSEAI SRE
Incident: RAG Quality Drops
RAG incidents can originate from ingestion, embeddings, filters, index state, retrieval parameters, reranking or source quality.
A new document pipeline changes chunking and suddenly citation success falls despite normal vector-store latency.
Can you roll back the knowledge/index change independently of the application?
REMEMBERVersion the knowledge pipeline like production code.
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