INCIDENT RESPONSEAI SRE

Incident: TTFT Suddenly Spikes

A TTFT incident is usually investigated through queueing, prompt growth, prefill cost, model startup and provider latency.

WHY IT MATTERS

Restarting infrastructure blindly may hide the actual bottleneck or make queues worse.

PRODUCTION EXAMPLE

TTFT moves from 900ms to 7s while TPOT stays stable; queue depth and prompt-token p95 both rise.

SRE DECISION

Which evidence tells you whether the issue is queueing, larger prompts or provider slowdown?

REMEMBERSeparate 'waiting to start' from 'slow once started.'
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