A healthy web service can still deliver a broken AI experience if retrieval fails, a model degrades, an agent loops or GPU queues explode.
FOUNDATIONAI SRE
What is AI SRE?
AI SRE applies reliability engineering to systems where models, retrieval, agents, tools, GPUs and external providers all influence the user experience.
The API returns HTTP 200, but users wait eight seconds for the first token and the RAG answer cites the wrong policy. Traditional uptime alone says the service is healthy.
Which parts of the AI experience are reliability responsibilities rather than only ML or application concerns?
REMEMBERAI SRE owns the reliability of the complete AI request path, not just the model endpoint.
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