High-impact systems need more than a one-way automated answer.
HUMAN OVERSIGHTAI GOVERNANCE & RISK
User Recourse
Recourse gives affected users a path to challenge, correct or escalate an AI-assisted outcome.
A customer can request human review of an AI-generated eligibility recommendation.
What happens when the user says the AI is wrong?
REMEMBERGovernance should include a path to correction.
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