Two systems with the same chatbot UI can require completely different architectures because their NFRs differ.
REQUIREMENTSENTERPRISE AI ARCHITECTURE
AI Non-Functional Requirements
Non-functional requirements define availability, latency, scale, privacy, security, recoverability, quality and cost expectations.
An internal assistant may tolerate 5-second latency, while a customer checkout agent may require 99.95% availability and strict transaction controls.
Are NFRs written before technology selection begins?
REMEMBERNFRs drive architecture more than UI similarity.
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